Job Vacancy – Warden

Job title


Accommodation Warden

Responsible to

Service Manager


Hours of work

34 hours per week (average)

Working both day and night shifts over 7 days, including weekends


£16,389.36 per annum (pro rata for part time working)



28 days per annum including statutory holidays



Hope House Emergency Accommodation


Main purposes of job


To provide a supportive role to service users and ensure the security and health and safety of our accommodation services


Main duties



Ensure the security and safety of the building, following all Health & Safety procedures.

Reporting of repairs of domestic equipment and appliances, to senior Warden.

Responsible for implementing hostel rules and regulations regarding client safety.

Cleaning and laundry services as required.

Basic cooking skills, providing meals in accordance with food hygiene standards.

Ensure garden areas are kept in a clean and tidy condition.

Ability to deal with conflict.

Meeting the requirements of the rota system, whilst providing cover for leave as required.

Actively involved in team meetings and attending regular supervisions.

Work as part of a team to deliver a professional service.

Work in line with Hope policies and procedures and the requirements of funders to ensure effective service delivery.

Ability to maintain professional, timely and accurate records.

Attend appropriate training and development opportunities as required.

Provide ongoing support to service users in line with support plans.

Commit to a service user centred approach.


Qualifications and Training


GCSE English

GCSE Maths

Evidence of commitment to continuing learning and development.

Ongoing training provided.

Aptitudes, Skills and key competencies


Strong ability to maintain professional boundaries with service users.

Excellent communication skills, both written and oral.

Empathic approach and understanding of the client group supported by Hope.

Personal Qualities

Strong inter-personal skills and the ability to work with a wide range of vulnerable service users from diverse communities.

Confidence to deal with stressful and crisis situations.

Excellent communication, listening and recording skills.

Experience of lone working and also part of a team

Able to work flexible hours to fulfil requirements.

Committed to a continuous development of skills and knowledge and to undertake training relevant to the role.

An understanding of working within the voluntary sector.

An understanding of mental health and drug and alcohol issues.

An understanding of the effects and impact of homelessness.

Physical Requirements

Ability to physically undertake the duties of the position

 Reference ID: Warden

Application deadline: ASAP

Expected start date: ASAP

Working hours: 34 hours per week (average)

Working both day and night shifts over 7 days, including weekends


Worksop S80 2AN

Benefits: Casual dress, Company pension

Additional pay: Quarterly bonus

COVID-19 precautions

  • Personal protective equipment provided or required
  • Sanitisation, disinfection or cleaning procedures in place

Daily cleaning in operation

Application method: 

Download our APPLICATION FORM and Email
Successful applicants will need to carry out a current DBS check.