Lucy
CEO
I’m Lucy and I am the CEO here at Hope. I have worked within the voluntary sector for almost fifteen years and have a passion for operational excellence. I provide motivational and strategic leadership, ensuring objectives are developed and implemented to facilitate the aims of our organisation.
In my spare time you can find me walking or running with my doggy, Mabel, or trying my best to keep my plants alive.
Joanne
Finance Manager
My name is Jo and I am the Finance Manager. I am a qualified Management Accountant and I am responsible for preparing, maintaining and updating the financial accounts. I ensure all financial controls are observed following good practice in line with legislation.
In my spare time I enjoy gardening, running around after my three young children, (actual) running, tending to my farm animals, drinking tea and eating biscuits!
Theresa
Service Manager
I’m Theresa, the Service Manager. I joined the Hope team this year. I am passionate about service delivery and strive to meet the needs of the most vulnerable in society. It is my role to manage the efficient and effective running of the accommodation support service, ensuring that a high-quality service is delivered and continuously improved. I provide leadership to the team and ensure staff operate according to Hope’s procedures, relevant legislation and good practice.
Gemma
Office Manager
My name is Gemma, the Office Manager here at Hope. I joined the team this year after having spent five years working with veterans with drug and alcohol needs. My role is to ensure the smooth and effective running of the office.
Sherrell
Service Administrator
I’m Sherrell, the Service Administrator. I cam to Hope after having spent many years in the care sector. I ensure all visitors are welcomed, communications are dealt with efficiently and the many aspects of our paperwork are in order.
In my spare time I enjoy going on holiday, gardening and spending time with my family friends.
Mel
Accommodation Warden
My name is Mel, I am an Accommodation Warden here at Hope. I am a very proactive person who likes to support individuals and to make them feel welcome into our service.
Carl
Accommodation Warden
My name is Carl, I am an Accommodation Warden and new to the team here at Hope. I like to support individuals and to make them feel welcome into our service.
Mellissa
Accommodation Officer
My name is Mellissa, I am an Accommodation Office here at Hope, I joined the team earlier this year.
Chloe
Accommodation Officer
My name is Chloe, I am an Accommodation Officer her at Hope, I joined the team earlier this year.
Jody
Accommodation Officer
My name is Jody, I am an Accommodation Officer here at Hope. I am passionate about supporting people.
