Our People
Learn more about our dedicated team and what we do.

Lucy

CEO

I’m Lucy and I am the CEO here at Hope. I have worked within the voluntary sector for almost fifteen years and have a passion for operational excellence. I provide motivational and strategic leadership, ensuring objectives are developed and implemented to facilitate the aims of our organisation.

In my spare time you can find me walking or running with my doggy, Mabel, or trying my best to keep my plants alive.

Joanne

Finance Manager

My name is Jo and I am the Finance Manager. I am a qualified Management Accountant and I am responsible for preparing, maintaining and updating the financial accounts. I ensure all financial controls are observed following good practice in line with legislation.

In my spare time I enjoy gardening, running around after my three young children, (actual) running, tending to my farm animals, drinking tea and eating biscuits!

Melissa

Service Manager

I’m Melissa, the Service Manager. I joined the Hope team this year after working in the domestic abuse sector. I am passionate about service delivery and strive to meet the needs of the most vulnerable in society. It is my role to manage the efficient and effective running of the accommodation support service, ensuring that a high-quality service is delivered and continuously improved. I provide leadership to the team and ensure staff operate according to Hope’s procedures, relevant legislation and good practice.

In my spare time I enjoy spending time with my young family, gardening, going to gigs and walking my dog.

Jerry

Facilities Manager

I’m Jerry, the Facilities Manager. I joined Hope after managing Historic Parks and Gardens within Nottinghamshire. I look after the grounds, properties and grow various fruits and vegetables with our clients for use in our Hostel. I also lead on all health and safety and regularly liaise with contractors and volunteers.

On a personal note, I gain a lot of satisfaction knowing I’m making a difference, however small. When I am not at work I enjoy spending time with my family, gardening, bird watching and visiting different places and historic parks in my caravan.

Gemma

Office Manager

My name is Gemma, the Office Manager here at Hope. I joined the team this year after having spent five years working with veterans with drug and alcohol needs. My role is to ensure the smooth and effective running of the office.

When I am not at work, I enjoy spending time with four dogs, two cats, a VW Beetle named Snowbell and restoring a Danbury Campervan named Daisy. 

 

Sherrell

Service Administrator

I’m Sherrell, the Service Administrator. I came to Hope after having spent many years working within the care sector. I ensure that all visitors are welcomed, communications are dealt with efficiently and the many aspects of our paperwork are in order.

In my spare time I enjoy going on holiday, gardening and spending time with my family and friends.

Marie

Senior Support Worker

My name is Marie and I am a Senior Support Worker here at Hope. I help individuals reassess their life choices to discover their true potential, with patience and empathy. I completed my level 3 in counselling last year. I am committed to improving individual’s lives and I am passionate about continuous professional development through keeping my knowledge up-to-date and listening to the needs of our service users and staff, in order to build a supportive environment for everyone at Hope.

When I am not at work, I am a home bird and really enjoy baking and knitting.

Nevada

Support Worker

Hello, my name is Nevada and I have just been promoted to Support Worker from  Accommodation Warden. My role is to ensure the clients here at Hope are happy and feel welcome, knowing they can talk to me whenever they need. I make sure that Hope is an inviting and safe place to stay for everyone who enters. I love meeting new people, having conversations and I trying to make as many people smile as possible.

Michelle Hancock 2

Michelle

Support Worker

My name is Michelle, I am a Support Worker and new to the team here at Hope.  I am here to help support individuals to develop their life skills and help enable them make informed choices. 

I was born in Worksop and have lived here all my life. I was a Support Worker for people with Autism in my previous role for 5 years and I really enjoyed my job.

When I am not working I enjoy going for walks or to the cinema also enjoy spending time with family and friends.

Peter

Accommodation Warden

I am Peter and I have been a part of Hope for over seven years. My experience with Hope began as a client, many years ago, when I was looking for shelter and guidance. Eventually, I became a volunteer before being offered a position as an Accommodation Warden. I aim to be a role model for the individuals that Hope supports and take pride in knowing that many of the people I help have gone on to be successful in their journey’s. My time here has taught me that help is always available, and I am proud to still be a part of the team after all these years.

Soreign

Accommodation Warden

Greetings! My name is Soreign, I am an Accommodation Warden. I am driven and conquer every challenge with a smile. I have an unwavering enthusiasm to ensure every client receives the most effective service and take great pride in providing a safe and beneficial experience for the clients at Hope.

When I am not at work, I enjoy spending time with my family and I am big into gaming.

Karen Tacy

Karen

Accommodation Warden

Hello, my name is Karen and I am an Accommodation Warden. I have only recently joined the team here at Hope in January 2024. My role is to ensure the clients here at Hope are supported, happy and feel welcome, knowing they can talk to me if needed. I love meeting new people, having conversations and I trying to make as many people smile as possible.